Genesys Voyage
Privacy PolicyPrivacy Policy
How we protect and manage your personal data
1. Information We Collect
We may collect personal and medical information including full name, contact details, passport details, medical records, diagnostic reports, treatment history, payment details, and travel information.
2. Purpose of Data Collection
Your information may be used for medical consultation coordination, sharing reports with hospitals, arranging travel and accommodation, visa documentation, treatment scheduling, and post-treatment follow-up.
3. Sharing of Information
Patient information may be shared with hospitals and doctors, diagnostic laboratories, visa authorities, insurance providers, and travel partners. Information will only be shared when necessary to deliver services.
4. Confidentiality of Medical Records
The Company takes reasonable measures to ensure confidentiality of patient records. However, electronic communication carries inherent risks. Patients acknowledge that complete security cannot be guaranteed when transmitting medical records online.
5. International Data Transfers
As the Company serves international patients, personal data may be transferred across borders. By submitting information, patients consent to such transfers.
6. Data Security
Security measures may include encrypted communications, secure data storage, and limited employee access to patient records. Despite these precautions, no system can guarantee absolute security.
7. Data Retention
Patient information will be retained only for as long as necessary to fulfill service obligations and comply with legal requirements.
Last updated: 27-01-2026

